Privacy Policy

Last Updated: January 25, 2026

Fortuna Flow & Co. ("we," "us," or "our") operates the GlucoShield AI website (glucoshieldai.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information

When you place an order, we collect:

• Name (first and last)
• Email address
• Phone number
• Shipping address (street, city, postal code, country)
• Payment information (processed securely by our payment provider)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent
• Referring website

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our website and services
• Send promotional communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, shipping carriers, and email service providers who help us operate our business
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for all data transmission
• Secure payment processing through certified providers
• Limited access to personal information

5. Cookies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience

You can control cookies through your browser settings.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

8. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: support@glucoshieldai.com
• Phone: +1 (800) 485-8264
• Address: Gunung Guntur Gg XVIII A, No 4 A, Denpasar Barat, Bali, ID 80117