Terms & Conditions
Last Updated: January 25, 2026
Welcome to GlucoShield AI. These Terms & Conditions govern your use of our website and purchase of our products. By accessing our website or placing an order, you agree to these terms.
1. Company Information
GlucoShield AI is operated by:
Fortuna Flow & Co.
Gunung Guntur Gg XVIII A, No 4 A
Denpasar Barat, Kota Denpasar
Bali, Indonesia 80117
Email: support@glucoshieldai.com
Phone: +1 (800) 485-8264 / +62 818-0681-8888
2. Products
GlucoShield AI is a dietary supplement. Our products are:
- Not intended to diagnose, treat, cure, or prevent any disease
- Not a substitute for professional medical advice
- Intended for use by adults 18 years and older
Always consult with a healthcare professional before starting any new supplement regimen.
3. Orders and Payment
- All prices are displayed in USD
- Payment is processed securely at the time of purchase
- We reserve the right to refuse or cancel any order
- Order confirmation will be sent to your email address
4. Shipping
- Orders are processed within 1-2 business days
- Shipping times vary by location (typically 7-14 business days for international orders)
- Shipping costs are calculated at checkout
- We are not responsible for delays caused by customs or shipping carriers
5. Returns and Refunds
We offer a 60-day money-back guarantee. Please see our Refund Policy for complete details.
6. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Fortuna Flow & Co. and is protected by copyright laws. You may not reproduce, distribute, or use any content without written permission.
7. User Conduct
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Submit false or misleading information
8. Disclaimer of Warranties
Our website and products are provided "as is" without warranties of any kind. We do not guarantee that:
- The website will be uninterrupted or error-free
- Results from using our products will meet your expectations
9. Limitation of Liability
To the maximum extent permitted by law, Fortuna Flow & Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
10. Indemnification
You agree to indemnify and hold harmless Fortuna Flow & Co. from any claims, damages, or expenses arising from your violation of these terms or misuse of our products.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of Indonesia.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of modified terms.
13. Contact Us
For questions about these Terms & Conditions:
- Email: support@glucoshieldai.com
- Phone: +1 (800) 485-8264